Visits to the Stead Center are by appointment only. Please call the NCAPA office for more information. Read More »

Visits to the Stead Center are by appointment only. Please call the NCAPA office for more information. Read More »

NCTracks Checklist

(provided by the NDCHHS)

There are several steps providers must take in advance of NCTracks going live July 1, or risk not having claims processed and paid in the new system. The checklist below can help you determine whether you are “on track” for NCTracks.

  • Register in the new system as a Currently Enrolled Provider (CEP), which you can do at www.nctracks.nc.gov. Click on the Provider Services link in the upper-left corner, and then click on the Provider Enrollment link in the upper-left corner. Scroll down to the section on the page labeled “Currently Enrolled Provider NCTracks Registration.” Follow the instructions on the Website and complete the registration. Registration requires your Authorization Code <<Auth Code>> and your National Provider Identifier (NPI) <<Masked NPI_1>>. The Website will initially require you to enter the Authorization Code as well as the full NPI or Atypical ID. Only a portion of your NPI is printed above. While registering, you will:
  • Designate an Office Administrator (business owner or manager) and provide an email address.
  • Designate a Billing Agent (if you submit claims through a clearinghouse); if you are a Billing Agent, sign a Trading Partner Agreement.
  • Provide bank account information for electronic payment.
  • Obtain an NCID for your Office Administrator and additional NCIDs for staff who will access NCTracks. You may obtain an NCID by going to ncid.nc.gov and clicking on “Register!”.
  • Train in the new system. You can choose instructor-led sessions or computer-based training. You must have an NCID to access those pages. For a guide to NCTracks training, including course recommendations by office function, go to www.nctracks.nc.gov.
  • Verify your taxonomy codes and locations at http://ncmmis.ncdhhs.gov/taxonomy.asp.

DO NOT DELAY. YOUR PAYMENTS COULD BE DISRUPTED.
For more information on any of these steps, call 866-844-1113, or e-mail NCMedicaid@csc.com